General Term and Condition

• You can upgrade/downgrade your subscription at any time.
• No remaining design will be forwarded to next month.
• You are liable to pay charges if the number of designs is more than your plan. Charges will same as describe on the pricing page.
• Significant changes in design will be counted as a separate design, but minor changes like change color, file format, etc will remain in the same design.
• You can get the discount mentioned on the pricing page for any monthly subscription plan, not eligible to apply any other discount coupon. In case our customer support team give you a special discount you can use it.
• In case of no work, the subscription will be on hold after some time.

Design Limit

Every package has a specific number of design, in case of extra design, we charge per design. But don’t worry, we don’t charge a lot, we charge the lowest price. We always love and care for our customers.

Refund Policy: Due to the nature of the digital product, other creators may not offer a refund policy. But we provide a refund for solid reasons such as if the design did not come out according to your expectations and requirements but keep in mind we also do free revisions so you can always ask us if you need any edits or revisions. If your refund claim is approved then we will refund your money is 3-4 days.

How to submit a file and receive the design?

   After purchasing a plan, you can send your image file to support@eaglegamingarts.com from your registered email address. Your design will be delivered to you as it is completed.

Service

Due to the nature of this custom service, a little mistake in spelling or design might occur. Please be sure to check it out before and inform us if there is any mistake. We will be responsible for our mistakes and solve them until you are satisfied and no fee will be charged for this.

Design editing

Any type of little editing such as changing in design format, changing color, or anything else will always be free of cost. But the fee of significant editing will be determined by Eagle Gaming Arts.

Multiple sizes

You have to pay twice for multiple sizes because a design for two sizes has to be made twice.

Payments

Payments are processed through PayPal or debit/credit cards. But if you have any difficulty in payment, then you can contact us. So, we can provide you an alternative way.

Changing in Prices

You will be informed when we are going to change our prices.

Design complexity

More complex designs and different sizes of logos may not be included in any custom offer. And some offers will be valid only for first-time order.

Order Delivery Policy

Source File formats will be delivered after payment. But digital mockup will be delivered before payment. You can see your design in an actual visual form, which means how your design will look like.

Design detail

Please be careful at the time of entering the details of the design. If you make a mistake then we will not be responsible for that. Please make sure you have entered the correct detail of the design before submission.

Designing

Our professional Designers perfectly create all designs. But make sure to review your design and check out that “have you gotten what you have ordered.” In case of any mistake, please contact us quickly.